Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as:
- Personal identification information (name, email, phone number)
- Business information (company name, business type, website)
- Identity verification documents (passport, driver's license)
- Payment information (cryptocurrency transaction details)
- Communication records (emails, support tickets)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your account setup requests
- Verify your identity and comply with legal requirements
- Communicate with you about our services
- Provide customer support
- Improve our services and develop new features
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To service providers who assist in our operations
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data centers and infrastructure
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account setup information is typically retained for 7 years for compliance purposes.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to processing of your information
- Request data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@stripegate.com